We're recruiting... an opportunity to join an amazing team!
We are an equal opportunities employer. We are determined that no job applicant or employee receives less favourable treatment on the grounds of sex, pregnancy or maternity, gender re-assignment, sexual orientation, religion or belief, marriage or civil partnership, age, race or disability. All information will remain confidential to BCS Group and will be handled in accordance with the requirements of the Data Protection Act.
Please note that during the recruitment process we will require candidates to prove their eligibility to work in the UK, and for roles requiring travel, a full UK driving licence must be held.
Customer Service Apprentice
The Customer Service Apprentice is responsible for dealing with all incoming customer orders and enquiries, to ensure they are dealt within agreed timescales. To provide an excellent level of customer service and maximise on all opportunities to assist with the growth of all aspects of BCS Group. The learning and application of this role will be supported by the experienced Sales Coordinators and Supervisor.
Customer Service Manager
The Customer Service Supervisor is responsible for overseeing the processing of all customer orders and enquiries. To ensure the customer is receiving the highest level of customer service and all requests are dealt with in a timely manner. To ensure we maximise on all opportunities from our internal and external customers. Providing support, training plans and guidance to the team and monitoring of daily and weekly reporting.
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